WASHINGTON – As part of a continuing effort to improve service
this tax season, the Internal Revenue Service today announced special
Saturday hours for the next four
months at Taxpayer Assistance Centers (TACs) across the country.
The special Saturday
availability across the nation will take place from 9 a.m. to 4 p.m., on Feb.
11, March 11, April 8 and May 13. Offices in dozens of states, the District of
Columbia and Puerto Rico will be open during this special four-month event,
with no appointments required. More than 40 locations currently plan to be open
on Feb. 11, with 58 offices currently scheduled for March 11. The IRS
encourages taxpayers to visit a special IRS.gov page for the latest information
on the special Saturday hours.
“These Saturday openings are
part of the extra steps the IRS is taking to make a difference for taxpayers,”
said Acting IRS Commissioner Doug O'Donnell. “IRS employees are working hard to
help people by making improvements across our operations. These walk-in
locations are critical, and funding from the Inflation Reduction Act is
allowing us to add more employees across the nation to better assist taxpayers
this filing season and beyond. These special Saturday hours will help people
get the services they need.”
The IRS encourages everyone
to first check IRS.gov for information about these special openings before
traveling to an office. They may even find an online resource to resolve their
tax concern to avoid a trip.
At these offices, called
TACs, people receive in-person help from IRS employees. Normally, these centers
are not open on Saturdays, and people must have appointments to receive
services.
To see which TACs will be
open, visit IRS.gov/saturdayhours.
Services
provided
The IRS’s Contact Your Local Office site lists all services provided at specific TACs.
If someone has questions
about a tax bill or IRS audit or they need help resolving a tax problem,
they’ll receive assistance from IRS employees specializing in those services.
If these employees aren’t available, the individual will receive a referral for
these services. IRS Taxpayer Advocate Service employees may also be available
to help with some issues.
Professional foreign language
interpretation will be available in many languages through an over-the-phone
translation service. For deaf or hard of hearing individuals who need sign
language interpreter services, IRS staff will schedule appointments for a later
date. Alternatively, these individuals can call TTY/TDD 800-829-4059 to make an
appointment.
Come
prepared
For people visiting these
offices, individuals should bring the following documents:
·
Current government-issued
photo identification,
·
Social Security
cards or ITINs for themselves and all members of their household, including
their spouse and dependents (if applicable),
·
Any IRS letters
or notices received and related documents,
·
For identity
verification services, two forms of identification and, if filed, a copy of the
tax return for the year in question.
During the visit, IRS staff
may also request the following information:
·
A current mailing
address,
·
Proof of bank
account information included on a tax return to receive payments or refunds by direct deposit.
Tax
return preparation options
While tax return preparation
is not a service offered at IRS TACs, information will be shared about
available local free tax preparation options. Help is also available using the
following services:
1. Eligible individuals or families can get free help
preparing their tax return at Volunteer Income Tax Assistance (VITA) or Tax
Counseling for the Elderly (TCE)
sites. To find the closest free tax return preparation help, use the VITA
Locator Tool or call 800-906-9887.
2. To find an AARP Tax-Aide site, use the AARP Site Locator Tool or call 1-888-227-7669.
3. Any individual or family earning $73,000 or less in
2022 can use tax software through IRS
Free File at no cost. There are
products in English and Spanish.
4. MilTax, a
Department of Defense program, offers free return preparation software and
electronic filing for federal tax returns and up to three state income tax
returns. It’s available for all military members, and some veterans, with no
income limit.
Help
available 24/7 at IRS.gov
The fastest and easiest way for
people to get the help they need is through IRS.gov. Go to www.irs.gov for more information. Available
resources include:
·
Where’s My Refund?, check
refund status and estimated delivery date.
·
Get Transcript, view and
print a tax transcript online.
·
Payments,
get information on a variety of payment methods, including cash.
·
Direct Pay, make tax
payments or estimated tax payments for free from a checking or savings account.
·
Electronic Federal Tax
Payment System, individuals or businesses can make all types of federal
tax payments.
·
Online Payment
Agreement, set up installment payments to pay taxes owed.
·
Where’s My Amended
Return, track the status of an amended return.
·
Interactive Tax Assistant and FAQs, get
answers to many tax law questions.
·
All IRS Forms and
Publications, find and download current tax forms, instructions and
publications. Those without access to the internet can call 800-829-3676
to order tax forms by mail.
For additional information on available services, see
IRS Publication 5136, IRS Services Guide